Avanmed came to fruition in 2017 after co-founders Johann and Pablo, both with extensive careers in various sectors of the healthcare space, noticed doctors and practices failing to attain new patients. The lack of patient acquisition had nothing to do with the doctor or the services they provided but rather an inability to reach the right patients through the right channels. The digital landscape is complex and changes quickly. With 20+ combined years in the healthcare space, we know how to best support doctors and medical entrepreneurs. That’s why our clients trust us to help them grow and manage their medical practice.
We are seeking a new US Medical Virtual Assistant to join our team. The bilingual representative represents avanmed’s clients by addressing incoming telephone or digital inquiries from avanmed’s client patient population contacting on new and returning appointments, benefits, pricing, PCP changes, authorizations, pharmacy, pre-op and post-op follow-ups, plus more.
Please note that while this person will be providing virtual support to US healthcare professionals, they are required to work full time in the avanmed office in Antigua, Guatemala.