Welcome to Front Desk

Your Medical Virtual Assistant Service

How It Works
At avanmed, we understand that running a medical practice can be demanding and time-consuming. That's why we offer virtual medical assistants to help streamline your administrative tasks, improve patient interactions, and grow your practice.

Step 1: Tell Us Your Staffing Needs

Tell us about your staffing needs, whether it's medical billing, patient screening, insurance verification, scheduling, reception, or any custom office needs. Our team will work closely with you to understand your requirements and find the perfect match from our pool of top administrative talent.

Our experienced virtual medical assistants are skilled in various areas of practice management and can handle a wide range of administrative tasks. They undergo a rigorous selection process to ensure they meet the highest standards of professionalism, competence, and communication skills.

Step 2: We Train Your Agent, Saving You Time and Money

We understand that every medical practice operates differently, which is why we tailor our services to match your unique needs. If you have an EMR/EMH system in place, simply let us know which one you use. We will train your virtual medical assistant to seamlessly integrate with your existing software, allowing them to manage your practice's digital workflows efficiently.

We aim to minimize disruptions and ensure a smooth transition for your virtual medical assistant into your practice's daily operations. We provide comprehensive training to familiarize them with your preferred workflows, documentation practices, and system navigation. Our virtual medical attendants are trained and certified in HIPAA compliance by HIPPAtraining.com. This eliminates the need for additional training on your end, saving you both time and money.

Step 3: Get Back To Focusing On Your Patients

Tell us about your staffing needs, whether it's medical billing, patient screening, insurance verification, scheduling, reception, or any custom office needs. Our team will work closely with you to understand your requirements and find the perfect match from our pool of top administrative talent.

Our experienced virtual medical assistants are skilled in various areas of practice management and can handle a wide range of administrative tasks. They undergo a rigorous selection process to ensure they meet the highest standards of professionalism, competence, and communication skills.
How We Save You Money
Avanmed Front Desk is not only a time-saving solution, but it also offers significant cost benefits for your practice. By opting for virtual medical assistants, you can reduce expenses related to payroll, staffing, training, software, office space, insurance, and workers' compensation.

Hiring and maintaining an in-house administrative team can be costly and resource-intensive. With avanmed Front Desk, you can access highly skilled virtual medical assistants without the overhead costs associated with traditional staffing. We handle all the administrative aspects, allowing you to achieve cost savings and optimize your practice's profitability.

Supercharge Your Practice with avanmed Front Desk

Our fully bilingual team of virtual medical assistants are ready to provide exceptional support, interact with patients, and manage your administrative tasks seamlessly. With expertise in nurturing leads, handling new patient calls, medical billing, insurance verification, pharmacy calls, physician communication, and other custom administrative office tasks, we ensure your practice runs smoothly and efficiently.

At avanmed Front Desk, we prioritize patient satisfaction and practice growth. Our dedicated virtual medical assistants are trained in best practices, enabling them to handle patient interactions with professionalism and care. They follow scripts aligned with your practice's approach, ensuring that prospective and returning patients receive the same exceptional service they would from your in-house team.
Want to Learn More? Schedule Your Call.
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Gregory S. Dibelius, MD profile picture
Gregory S. Dibelius, MD
03/07/2024
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Avanmed has been instrumental to the growth of my practice, and has also been an absolute pleasure to work with. If you are reading this you probably don’t have to be told that the world of digital marketing for small business is a literal minefield of scam artists and fraud. To work with a reputable company is a true blessing. They have a great team who are clearly dedicated to building your practice and navigating the inevitable hurdles that businesses face on a daily basis. They have a real respect for your practice, your budget, relevant conflicts of interest, etc. and are willing to consider other options rather than throwing money at a given problem. I have found communication to be excellent, timely, and professional, which stands out sharply from other companies I have worked with. In addition to digital marketing and website services, I have also utilized their Front Desk virtual receptionist service, which has helped my practice make significant leaps in efficiency. I really can’t say enough positive things about Avanmed. They are truly a part of the team at my practice.
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Peter Perpich profile picture
Peter Perpich
25/06/2024
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Pablo is great to work with. I’ve been fortunate enough to work with him a few times over the past few years. I have always been impressed with his dedication, responsiveness, and commitment to achieving a successful outcome. I wholeheartedly recommend him and his team!
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David Blanco profile picture
David Blanco
24/06/2024
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I highly recommend Avanmed. They were very professional and strategic in terms of supporting our business. I was extremely impressed with their creativity and charisma.
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Michael Fleischer profile picture
Michael Fleischer
21/06/2024
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Excellemt teamwork. Always looking out for theor clients. Great innovative ideas. Wasy to work with. Definitely recommend
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Brittany Haupt profile picture
Brittany Haupt
21/06/2024
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as a medical office this is the best front desk opportunity for us! she executes any and all tasks we need! she also looks to help come up with solutions to make our lives and her job easier! implementing the remote front desk has streamlined the in office operations! it’s been the best change we have made to our practice!
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Onsite Imaging Services profile picture
Onsite Imaging Services
20/06/2024
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We are very pleased with the services provided by Avanmed. Their Front Desk team is extremely organized and communicative, making our operations run smoothly. Their professionalism and efficiency have significantly benefited our business. We look forward to continuing our partnership with them. Highly recommended!
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Alejandra Estrada profile picture
Alejandra Estrada
20/06/2024
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Working with the avanmed virtual front desk has been great. They helped me grow my business and offer my patients a better service. I definitely recommend them!
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Alberto Aceves profile picture
Alberto Aceves
20/06/2024
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The avanmed team took the time to understand my marketing needs and where we were falling short. They provided data-driven solutions that helped us scale in an area that was previously underserved, boosting our ROAS to levels we had not yet seen.
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Synergy Wellness profile picture
Synergy Wellness
20/06/2024
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We've been working with avanmed for years, they have been flexible and effective for our office marketing purposes and bringing in new patients. They create websites and have helped us with our new shopify store and product the Reflux shield