Optimize Your Workflow. Save Time. Increase Revenue.
Avanmed offers Front Desk Medical Virtual Assistant services that can transform your practice and save you time on various office tasks. Medical Virtual Assistant is a trained professional who can handle administrative and customer service responsibilities remotely, allowing you to focus on core aspects of your practice.
How We Help
How It Works
Our fully bilingual team can handle calls like they are sitting at your front desk, without you needing to hire someone else or expand your practice. All our front desk staff are trained in best practices to ensure they can nurture leads that result in new patients for your practice.
What We Do
Avanmed finds call center attendees that can interact with patients on your behalf. We provide them with scripts that match what a prospective patient would hear if they called your front desk directly. While we started Avanmed Front Desk to make sure our clients aren’t missing out on leads, our front desk staff can do much more than nurture leads.
We prioritize patient confidentiality and train Front Desk employees rigorously in HIPAA certification to handle information discreetly and professionally. We are proud of our qualified and committed team.
Our Front Desk assistant ensures your office runs smoothly, finding the right person to match your needs. You'll build a strong relationship with them due to their excellent service. They'll be an invaluable part of your team.
All of our attendants are college graduates with vast experience in call center operations and virtual assistant roles, including supporting US medical companies.
Our Front Desk attendants undergo a one-month onboarding process with your practice. At which point, you will have a full or part-time attendant for a fraction of the cost.
We will train your assistant in any EMR/EMH system so they can integrate seamlessly into your pre-existing workflow.
Spanish is the second most common language in the US, with the number of speakers increasing yearly. Your assistant will be able to communicate fluently and effectively in both languages.
“Avanmed Front Desk has been tremendously helpful to my practice. They have been very responsive to the needs of my practice and have seamlessly integrated into the flow of daily activity. Most importantly they serve as an extension of my digital marketing strategy (also powered by avanmed) and have greatly increased my ability to capture high quality leads. I have seen an instant increase in productivity since taking on avanmed Front Desk services and am very satisfied.”
"I have been a client of avanmed for almost 3 years now. The whole team has been amazing and professional. They have helped my business grow exponentially in a myriad of ways. They have given great advice as well as marketed my OBGYN and aesthetic practice. They have helped me with a great internet presence in many ways. They have a very professional media team that helped with my videos and webpage. They are experts in social media including Instagram Facebook and Twitter. I definitely recommend the Avanmed team to all types of medical and Aesthetic businesses."
After years of working with other marketing companies without much, if any success, I can finally say that you guys have been able to put Under the Palms MediSpa on the map! We now have the presence we want on social media, we are receiving qualified, daily leads & we have seen a significant increase in the number of cosmetic cases walk through the door. The website that your team designed is eye catching & is seeing good traffic. You are talented & creative, but as importantly, your team is easy to work with! I like that I always have a voice & my input is taken into consideration. Thank you for what you’ve done for my practice! Im looking forward to us working together for a long, long time.
